How do I create a Maids Prime Account?
Creating an account is simple. Go to the Sign Up page and provide you email address and nominate a password. You will get a confirmation email in the email address you provided. Click on the link provided and confirm your password. You can the book your first cleaning service or buy a gift card. You will then have to provide you name, address, and telephone number to complete your registration before making a transaction.
Do you service my area?
We service the DC area, Maryland, and Virginia. You can check if we can service your area by filling in the booking details on this page. We will send you a notification email if we can serve you.
What is included in a standard residential cleaning service offer?
For residential cleaning, we will dust and wipe down the floors, table surfaces, and exteriors of all doors, cabinets, and appliances in your home, including the bedrooms, bathrooms, kitchen, and living room. We will also vacuum your carpets and empty your trash. However, we understand that each home, house or apartment is different and has unique needs, so we can customize our residential cleaning service to your requirements.
How much will the house cleaning service cost?
The house cleaning service cost will depend on the number of bedrooms and bathrooms in your home and the frequency of the cleaning. We have standard cleaning service rates for up to 6 bedrooms and 6 bathrooms. For example, one-time cleaning for a one bedroom, one bathroom home is an affordable $119. If you book a weekly cleaning, the rate goes down to $95.20 per cleaning.
Do you bring your own cleaning supplies, products and equipment?
Yes, we bring our own high-quality cleaning products to make your home or office sparkly clean.
Can I request special tasks or extras?
Yes, we offer extra cleaning services for a nominal fee. These include cleaning inside of the fridge, inside of the oven, windows, and cabinets. We will also clean your walls and do a load of laundry if you want. If you prefer to use only green cleaning products for your home, we can do that, too!
What is included in a standard commercial cleaning service offer?
For commercial cleaning, we will dust and wipe down the floors, table surfaces, and exteriors of all doors, cabinets, and appliances in your office, including bathrooms and kitchen space, and empty the trash and recyclables. If you need specialty office cleaning services like upholstery cleaning or carpet cleaning, let us know and we will customize our offer.
How much will the office cleaning service cost?
Our standard cleaning service rates apply to our commercial cleaning services, too. However, the cost will be affected by the time needed to clean your office space and the type of cleaning – if you need a specialized care such as disinfecting the surfaces, carpet stripping, waxing, or window cleaning.
Do I need to be at home during your visit?
No, absolutely not. You staying at home or going out during the cleaning appointment makes no difference to our cleaning personnel.
What should I do with my pets when you come to clean my house?
We will ask you to prevent pets from entering the rooms that we clean. Our residential cleaning staff is not permitted to pick up animal excrement or clean flea infested areas for safety and sanitary reasons.